At Sherle Wagner International, each product is crafted with exceptional attention to detail and, in many cases, made to order. As such, our shipping process reflects the bespoke nature of our collections.
Order Processing Time
All orders are processed following confirmation and payment approval.
- In-stock items typically ship within 5–10 business days.
- Made-to-order and custom items may require additional production time, generally ranging from 4 to 12 weeks, depending on the complexity of the order.
Estimated lead times will be communicated at the time of purchase or shortly thereafter. Please note that production timelines are estimates and may vary.
Shipping Methods and Delivery Times
Sherle Wagner offers domestic and international shipping through trusted carriers.
- Domestic (U.S.) Shipping: Delivery typically occurs within 3–7 business days after dispatch.
- International Shipping: Delivery timelines vary by destination and may range from 7–21 business days after dispatch.
Shipping timelines are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Order size and weight
- Shipping destination
- Selected shipping method
For large, fragile, or high-value items, specialized freight services may be required. In such cases, a representative may contact you to coordinate delivery.
White Glove & Freight Delivery
Select products may require white-glove delivery or freight shipment due to their size, weight, or value.
- These services may include in-home delivery, placement, and packaging removal.
- Additional fees and scheduling coordination may apply.
Customers will be contacted directly to arrange these deliveries.
International Orders & Duties
For international shipments:
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Sherle Wagner is not responsible for delays caused by customs clearance processes.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information where available.
Shipping Restrictions
Certain items may be subject to shipping restrictions based on destination, size, or material. Sherle Wagner reserves the right to limit or decline shipment to specific locations.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- Please contact us within 5 business days of delivery.
- Retain all packaging materials and documentation for inspection.
Sherle Wagner will work with the carrier to resolve the issue promptly.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Sherle Wagner is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Contact Us
For questions regarding your order or shipping details, please contact:
Email: shipping@sherlewagner.com
Phone: (508) 678-5800 ext 3
Updated: 04/06/2026